In light of Coronavirus 4ways has set out business continuity plans in this regard.
In preparing this plan, we have taken the direction from national and local guidance. The following has been assessed and addressed.
Risks & Continuity Plans
The identified risks and response by the 4ways business are:
- Staffing Levels
- One or more staff becomes infected. 4Ways Response: Flexible and remote working remains available, with altered shift patterns covering 24/7. Cross training has been increased to ensure robust coverage in all areas.
- Staff testing positive for Covid should not attend the office.
- Remote working facilitated for all staff who remain well enough to work.
- To return to onsite working following a negative SARS-CoV-2 Rapid Lateral Flow Test and must also test on arrival at the office and have their result witnessed by their manager or deputy.
- On site working as standard or as managed by departmental leads.
- To further ensure the safety and wellbeing we will undertake approved SARS- CoV-2 Rapid.
- Lateral Flow testing for all those working on site.
- Weekly testing for all onsite staff
The above aims to enable fast decision making on the safety of staff, reducing the risk of further spread. In addition, this will enable screening of individuals who become symptomatic during their shift or after exposure to an infected person (Documented in: Lateral flow devices for staff testing for SARS CoV-2 (Covid-19 Rapid testing) v1.0).
- 4ways staff have been able to access Covid vaccination & booster vaccines under cohort 2 of the JCVI prioritisation list – “staff risk of transmitting infection to multiple persons or other staff” – Vaccinations & boosters are now freely available to all UK adults; however, 4ways staff will remain in a priority group for any future booster vaccinations once deployed.
- Radiologist Capacity
- Radiologist sickness. 4Ways Response: Contracting the virus whilst working in their consultant roles within the NHS. Where a Radiologist is absent from their Trust on certified sickness leave, they would not be able to report for 4ways during this period. >300 Radiologists currently engaged with new engagements continuing onsite. We will maintain Radiologist induction in a Covid safe environment to ensure robust panel to cover any unavailability due to illness.
- Radiologists report from their own home and could continue reporting for 4ways if Covid positive and well enough to do so where as NHS staff, they are instructed not to attend to their onsite roles.
- Office seating occupancy managed at departmental level.
- The staffing level and environmental space enables a Covid safe environment to minimise infection spread.
- PPE: Face masks – staff may chose to wear face masks around the office but are not required to do so.
- Sanitiser stations, signage and desk screens will remain.
- Covid-19 Rapid Flow testing for staff & on arrival for visitors onsite.
- Technical Infrastructure. 4Ways Response: Maintenance and upgrade schedules accelerated during lockdown and continued on schedule. PACS and VR upgraded systems now operational. Office 365/MS Teams rolled out across the organisation Full refresh of operational workstations completed. Move to IaaS/Cloud infrastructure at offsite data centre inc geographically diverse back-up replication,
- External/Internal Meetings. 4Ways Response: Face to face meetings may resume internally. External meetings can be attended where requested, following the requirements of the host location.
- Visitors to 4ways offices. Exposure to virus from main place of work/unknown sources is an identified risk mitigated by the following actions:
- Enhanced cleaning regime: Cleaners clean down work surfaces every day, equipment clean down before and after each session (keyboard, mouse and Dictaphone).
- External Contractors – Meetings with external contractors, vendors etc. may resume onsite. Visitors will need to comply with the below.
- All visitors to 4ways offices will be requested to undertake or provide evidence of a negative SARS-CoV-2 Rapid Lateral Flow test on arrival.
Office Hygiene Actions:
Communication issued to the business in line with https://www.gov.uk/government/publications/covid-19-decontamination-in-non-healthcare-settings/covid- 19-decontamination-in-non-healthcare-settings
- Hand Gel Sanitisers distributed around the offices so all areas have ability to maintain hand hygiene.
- Cleaning contractor instructed to clean desks with anti-bacterial cleaning solution and common surfaces such as door handles / kitchen facilities etc.
- Equipment wipe down at the start of shift.
- All keyboard / Mice / telephone handsets to be cleaned with anti-bacterial wipes.
- Staff who test Covid positive are not to attend onsite until they confirm a negative lateral flow test (If the employee has no or minor symptoms and is set up to work from home, they can, but must show the test result to their line manager)
- On return to onsite working following a negative SARS-CoV-2 Rapid Lateral Flow Test staff must also test on arrival at the office and have their result witnessed by their manager or deputy.
- Kitchen – regular wipe down and utilisation of the dishwasher, general areas and toilets etc.
- Covid symptom checker:
- high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature).
- new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
- loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal.
- SARS-CoV-2 Rapid testing to allow us to test those working on site. This will enable fast decision making on the safety of core staff, reducing the risk of further spread. In addition, this will enable screening of individuals who become symptomatic during their shift or after exposure to an infected person.