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4ways COVID-19 response update (December 2020)

Alison MacKay, our Head of Clinical Governance & Client Services at 4ways, provides an update on how we are continuing to maintain our services in support of the NHS during the COVID-19 pandemic.

Video Transcript:

Since the start of the pandemic we have worked hard to ensure that all of our services and most relevant, our critical services to our NHS partners are maintained during these challenging times.

With unprecedented waiting lists and the need to avoid a further health crisis, we understand the need for the NHS to have efficient and timely radiology reporting in order to allow fast and accurate diagnosis to treat cancer, trauma and other healthcare needs.

We all have a part to play in helping to reduce the pressures placed on the NHS. By providing our partners with seamless and secure outsourced radiology reporting, at 4ways we are able to increase the NHS’ productivity and improve patient care whilst helping Trusts to address their capacity gaps. With the ongoing shortage in radiology consultants’ we stand ready and available to help the NHS cope with the rising demand for scans and their reporting.

Over the past months, we have assisted with urgent reporting services to the NHS, supporting swift patient flow through Emergency Departments, inpatient care and appropriate decisions on treatment to move patients though their care pathways in a timely fashion.

Being responsive during this crisis has been more important now than ever, the NHS having access to remote radiologists, the right systems to report accurately and quickly, supports this effort.

Where the NHS has been focused on the Covid-19 pandemic and the recovery of routine elective care over recent weeks, 4ways continues to provide support, ensuring swift and timely reporting to assist around the clock in addressing urgent needs and the unprecedented waiting lists built up during the initial lockdown period.

We will continue to work closely with NHS England’s Independent Sector Coordination Team which allows us to stand ready in wider support of the Covid effort and recovery.  With the increase in Covid-19 infections and winter pressures, we are well positioned to support the NHS’ efforts in the coming months.

You can find our earlier responses to COVID-19 here.

If you have any questions, please don’t hesitate to contact us at 01442 260 322 or email


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